Cancellations Policy

Cancellations Policy

Please provide us with at least 24-hour notice. This way, our team will be able to adjust their schedules accordingly and we may be able to accommodate clients on our waiting list.

We do, of course, understand that unavoidable issues come up and will do our best to work with you in case of an emergency.

Last minute cancellations or ‘no shows’ will be charged a cancellation fee each time. Here is our general breakdown of cancellation fees:

  • Less than 24-hour notice will result in a charge equal to 50% of reserved appointment(s)
  • ‘NO SHOWS’ will be charged 100% of service amount

As a courtesy, we do contact you to confirm the date and time of your appointment.

Please understand that it is your responsibility to remember your appointment dates and times in order to avoid missed appointments and cancellation fees. You are always welcome to call and double check any appointments if you’re unsure.

ENQUIRIES: 07856 363 491

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